Campus cable is redistributed from Blue Ridge Communications. Not all Blue Ridge channels are supported. Optional movie channels are available to our Residence Hall users through one of Blue Ridge’s Digital Programming packages at a specially discounted rate billed directly to you. Additional information is available at your main desk or you can call Blue Ridge Communications for additional information: 662-2990.
Please note: Cable modem service is NOT available to the campus at this time.
If you are only getting one or a few channels on your TV, the problem is not with the cable. You will need to use the Menu function on your TV set and set it up for Cable TV in order to see all the available channels.
If you experience problems with your CATV access, call the university HELP desk at 570-662-4357. Do not call Blue Ridge Communications for on-campus cable problems!
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HOW TO CONNECT AND CONFIGURE YOUR TV TO USE THE HD CABLE TV SYSTEM POWERED BY BLUE RIDGE
YOUR TV MUST SUPPORT A COAX CONNECTION AND A QAM DIGITAL TV TUNER.
These instructions are offered as a generic guideline; refer to your TV's manual for specific instructions. Your TV must support a coax connection and a QAM digital TV tuner. Most major brand televisions manufactured after 2006 meet this requirement.
Connect your TV to the HD Cable TV wall jack using a coaxial cable. If the TV has more than one input connector, select the one which is typically labelled "CABLE IN"," CATV", "ANTENNA", or sometimes "RF IN".
- After connecting the coax cable to the wall jack, plug the TV power cord into an electrical outlet and turn the TV power on.
- Configure your TV INPUT selector to match the input listed in #1 above. This option is usually accessed through a MENU or SETUP option on the TV or the remote control.
- When tuning digital HD TV channels remember you must enter the channel number and ".1" (dot one). For example, "23.1".
- In order to use the channel up/down feature of your TV or remote control, you need to have your TV locate and memorize the HD digital TV channels. Use the AUTOPROGRAM or SCAN function of your TV to do this. Depending on your TV, this scan may take up to 30 minutes. This feature is usually found using your TV's SETUP or MENU option to do this. Consult your TV's user manual for specific instruction on how to do this. If you don't have the manual, you can usually find it on-line, try to google your TV manufacturer's name and model number, along with "user guide" or "manual".
After completing step #4 you should be able use the channel up/down feature of your TV and remote. If you don't perform the auto program or scan function, you should still be able to directly tune channels by entering channel number and ".1" (dot one). For example, "23.1". See the channel guide for channel number information.
HOW TO CHECK IF YOUR TV HAS A QAM DIGITAL TV TUNER?
YOUR TV MUST SUPPORT A COAX CONNECTION AND A CLEAR QAM DIGITAL TV TUNER.
The best way to check if your digital TV's tuner is clear QAM capable, is to connect your TV and use your remote control to manually tune to a few digital channels. For example, enter "23" "." "1" (twenty three, dot, one) and press "enter" if necessary. If you don't see a picture (i.e. CBS WENY), try a few more channels like. "23.2" for CW WENY and "24.1" for IND WETM 2. If you can't tune any channels, your TV may not include a QAM digital tuner.
You can also search Google with the manufacturer's name and exact model number to find your TV's manual or specifications. If the documentation includes the terms "QAM". "Clear QAM" or "QAM capable", your TV tuner should be compatible with the HD Cable TV system. However, many manufacturer's (including well known top brands) who support QAM tuners (like Samsung) often don't include any reference to their "QAM" support. Unfortunately, this means absence of the "QAM" reference in the manufacturer's documentation doesn't always mean your TV is not supported. That's why it's often necessary to perform the check above.
If you're TV isn't supported, you may choose to purchase a set-top QAM Tuner (works like a home cable box with your TV), or replace your TV.