Campus cable is redistributed from Blue Ridge Communications. Not all Blue Ridge channels are supported. Optional movie channels are available to our Residence Hall users through one of Blue Ridge’s Digital Programming packages at a specially discounted rate billed directly to you. Additional information is available at your main desk or you can call Blue Ridge Communications for additional information: 662-2990.
Please note: Cable modem service is NOT available to the campus at this time.
If you are only getting one or a few channels on your TV, the problem is not with the cable. You will need to use the Menu function on your TV set and set it up for Cable TV in order to see all the available channels.
If you experience problems with your CATV access, call the university HELP desk at 570-662-4357. Do not call Blue Ridge Communications for on-campus cable problems!
These instructions are offered as a generic guideline; refer to your TV's manual for specific instructions. Your TV must support a coax connection and a QAM digital TV tuner. Most major brand televisions manufactured after 2006 meet this requirement.
Connect your TV to the HD Cable TV wall jack using a coaxial cable. If the TV has more than one input connector, select the one which is typically labelled "CABLE IN"," CATV", "ANTENNA", or sometimes "RF IN".
After completing step #4 you should be able use the channel up/down feature of your TV and remote. If you don't perform the auto program or scan function, you should still be able to directly tune channels by entering channel number and ".1" (dot one). For example, "23.1". See the channel guide for channel number information.
The best way to check if your digital TV's tuner is clear QAM capable, is to connect your TV and use your remote control to manually tune to a few digital channels. For example, enter "23" "." "1" (twenty three, dot, one) and press "enter" if necessary. If you don't see a picture (i.e. CBS WENY), try a few more channels like. "23.2" for CW WENY and "24.1" for IND WETM 2. If you can't tune any channels, your TV may not include a QAM digital tuner.
You can also search Google with the manufacturer's name and exact model number to find your TV's manual or specifications. If the documentation includes the terms "QAM". "Clear QAM" or "QAM capable", your TV tuner should be compatible with the HD Cable TV system. However, many manufacturer's (including well known top brands) who support QAM tuners (like Samsung) often don't include any reference to their "QAM" support. Unfortunately, this means absence of the "QAM" reference in the manufacturer's documentation doesn't always mean your TV is not supported. That's why it's often necessary to perform the check above.
If you're TV isn't supported, you may choose to purchase a set-top QAM Tuner (works like a home cable box with your TV), or replace your TV.